How to Load Cignal using Smart

If you want to add money to your Cignal with Smart, you’re in luck! We’ve got a guide to help you do just that. Here, we’ll show you the simple steps to put more load on your Cignal TV using your Smart account. That way, you can keep watching your favorite shows without any interruptions. Let’s get started!

Understanding the Convenience of Cignal and Smart Integration

Cignal TV and Smart are working together to make it easy for you to recharge your Cignal subscription. You can use your Smart account to reload your Cignal service. This means you don’t have to do separate transactions or use physical vouchers anymore. It’s all done smoothly and conveniently!

Prerequisites for Loading Cignal with Smart

Before you reload, check that you have:

  1. Good internet.
  2. There is enough money in your Smart account to pay for the Cignal load.

Step-by-Step Guide: How to Load Cignal Using Smart

1. Access the Smart Menu

First, make sure you have a Smart account. Open the Smart menu on your phone by dialing *121#. This will take you to the Smart Menu, where you can find different services and options.

2. Select “Cignal.”

Go to the “Cignal” option in the Smart Menu. This will take you to a special menu just for Cignal TV stuff.

3. Choose “Reload Cignal.”

In the Cignal menu, find “Reload Cignal.” Click or choose this option to start reloading your Cignal subscription.

4. Enter Your Cignal Account Number

You’ll see a message asking for your Cignal account number. Make sure to type in the right number so there won’t be any mistakes.

5. Choose Your Preferred Cignal Load Package

Smart has different signal load choices for different wants and budgets. Look through the options and pick the one that fits what you need.

6. Confirm the Transaction

After you pick the Cignal load you want, you’ll get a message to confirm. Check all the details to be sure they’re right before you say yes to the transaction.

7. Complete the Payment

Now, you have to pay for the Cignal load you picked. You can use your Smart prepaid credits or the bill if you’re on a postpaid plan to pay for it.

8. Receive Confirmation

After you pay, if everything goes well, you’ll get a message confirming it. This message will show what Cignal load you got and how much money you got from your Smart account.

9. Enjoy Cignal TV Services

  1. Now your Cignal account is filled up, and you can watch your favorite TV channels and stuff.
  2. If you have any problems, you can call Cignal’s customer support for help.

Read More: How to Load Cignal Using Pin

Benefits of Using Smart to Load Cignal

When you use your Smart account to refill your Cignal subscription, you get some great advantages that make things better for you:

  1. Easy to Use: Smart and Cignal working together means you don’t need separate ways to pay or use vouchers. It makes things simpler.
  2. Quick Transactions: When you reload Cignal with Smart, it happens fast. You can start watching TV again right away.
  3. Different Ways to Pay: If you use Smart Prepaid or Postpaid, you can pay for your chosen Cignal load using your Smart Money or add it to your monthly bill.
  4. Keeps Things Safe: Your smart PIN helps keep your payment safe and your money protected.
  5. Always Available: You can reload your Cignal subscription anytime, anywhere—at home, at work, or while you’re out and about.

Alternative Methods to Load Cignal

Method 1: Using the Smart App

If you like using your smartphone, you can download the Smart app. Then, log in and do the same kind of steps to reload your Cignal subscription.

Method 2: Via SMS

You can also reload your Cignal by sending a text message with a specific word to a special number. The money for the load will be taken from your Smart account.

Troubleshooting Common Issues

Issue 1: Incorrect Account Details

Make sure you check the account details you put in to avoid making mistakes when reloading.

Issue 2: Payment Failure

If your payment doesn’t work, make sure you have enough money in your Smart account. If not, you can try using a different way to pay.

Tips for a Seamless Experience

  1. Make sure to update your account information and how you pay for things.
  2. If you need help, you can always talk to Smart’s customer support.


In conclusion, loading Cignal using your Smart account is easy now. Just follow our simple guide, and you can enjoy watching TV without any trouble. No more vouchers or lots of transactions to worry about. Smart and Cignal work together smoothly for better TV time.


Can I use this method for any Cignal subscription plan?

Yes, Smart’s Cignal reloading service works with all Cignal subscription plans.

What if I enter the wrong Cignal account number?

Make sure you put in the right account number. Check it twice before saying okay to the transaction. If you mess up, you might reload money onto someone else’s account by accident.

Is there a fee for using Smart’s Cignal reloading service?

Yes! When you reload someone else’s Cignal account using your Smart number, there might be a fee. This fee gets taken from your Smart prepaid balance along with the amount you’re reloading for the Cignal account. It helps cover the service and other costs. The fee amount can change, so it’s a good idea to ask Smart or Cignal for the latest information on these fees.

Can I reload someone else’s Cignal account using my Smart number?

Yes! You can use your smart number to reload someone else’s Cignal account. Cignal provides a service named “Cignal Prepaid Loading.” If you’re a smart user, you can recharge other people’s Cignal prepaid accounts. Just send a text with the Cignal account number and the amount you want to load to a special Cignal number. The money will be taken from your Smart prepaid balance, and the Cignal account will get the reload. Follow the instructions from Cignal carefully to make sure everything works right.

What if I forget my Smart PIN?

If you can’t remember your Smart PIN, just reach out to Smart’s customer service. They’ll help you get it back.

Are there alternative ways to reload Cignal?

Yes, besides using Smart, you can also reload your Cignal subscription. Using different online platforms, payment centers, or authorized dealers.

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