How to Order in Shopee

If you’re starting to shop online or want an easy way to buy things on Shopee, you’re in the right spot! This guide will show you, step-by-step, how to order stuff on Shopee. It’s super easy, and once you get the hang of it, buying things online will be a piece of cake. Whether you’re into gadgets, the latest fashion, or everyday stuff, learning how to order on Shopee will make your online shopping easy. Let’s jump into the world of easy and safe online shopping with Shopee!

How to Order in Shopee, step-by-step

Figuring out how to buy stuff on Shopee is simple. It doesn’t matter if you’re starting to shop online or if you’ve done it before; these steps will help you do it:

1. Open your Shopee app

How to Order in Shopee

2. Search for the product you want to buy

How to Order in Shopee

3. Add the product to the cart.

How to Order in Shopee

4. View your cart, edit it, and tap Check Out

How to Order in Shopee

5. Select your address, enter Shopee vouchers, redeem coins, select a payment method, and see the total. Then, tap “Place Order.”

How to Order in Shopee

6: Delivery process

When you buy stuff on Shopee, they tell you when your stuff is supposed to arrive—that’s the Estimated Time of Arrival (ETA). It helps you know when your package will show up at your place. This way, you can make sure someone is around to pay the delivery person.

And that’s it! You’ve got your package, and now you know how to order on Shopee.

If you’re thinking about selling things on Shopee, I can help you get started.

Related: How to Track Shopee Orders

What is Shopee?

Shopee is a big online shopping place with lots of stuff to buy. It started in Singapore, but now it’s in many countries like the Philippines, Thailand, Taiwan, Malaysia, Vietnam, and Indonesia.

You can use Shopee to buy or sell all kinds of things online. It’s become popular and is a strong player in online shopping, kind of like Lazada. Lots of people in the Philippines use Shopee to shop for things every day because it’s safe and easy to use.

How Does Shopee Work?

Shopee doesn’t make money by selling things to people. It’s more like a big market where buyers and sellers come together, kind of like Facebook Marketplace.

So, on Shopee, sellers can:

  • Put up their stuff for sale.
  • Take care of orders, like sending things to the people who buy them.
  • Keep an eye on how their orders are doing.
  • Check out other stores on Shopee.
  • Keep their product listings up-to-date.

If you’re a buyer on Shopee, here’s what you can do:

  • You can buy whatever you want on the platform.
  • Look for stuff and stores using the search.
  • Know what’s happening with your order.
  • Follow your favorite stores for updates.
  • Tell us how you feel and leave reviews on the things you bought.

Shopee makes money in different ways, like getting a bit from each sale, charging for ads, and more.

How do I know if my Shopee order is approved?

To see where your Shopee order is, follow these things:

  • Go to Shopee > Me > To Ship.
  • Look for your order in the “To Ship” part. It means the seller is ready to send it.
  • If it’s in “To Pay,” you gotta pay because Cash on Delivery isn’t picked.
  • Once it’s sent and on the way to you, it will show up in “To Receive.”

That’s how you keep tabs on your Shopee order!

How to cancel the order in Shopee

If you want to cancel your Shopee order, here’s what you do:

  • Open the Shopee app.
  • Go to the “To Ship” section.
  • Pick the order you want to cancel.
  • Find the “Cancel Order” button and tap it.
  • Say why you’re canceling, and then confirm.

You can only cancel your order if the seller hasn’t sent it out yet. Once it’s on the way, you can’t cancel it yourself. If that happens, say no to the delivery when it comes, and that’ll start the return process.

Can I reject Shopee delivery?

You can say no to a Shopee delivery, but it’s better for serious reasons like broken stuff, wrong orders, or if things look messed up. But Shopee doesn’t like it if you keep saying no all the time because it can hurt the sellers.

If you can’t cancel in time, accept and pay for your order. But in some special cases, you can still say no to a Shopee delivery.

Just know that if you keep saying no a lot on purpose, Shopee might stop you from ordering for a bit. So, be responsible, because sellers need these transactions to make a living.

What if I accidentally pressed the order I received on Shopee?

  • Shopee has an “Order Received” button.
  • Click this button after you’ve received your order.
  • If you accidentally press it before getting your parcel,
    • There is no issue with Cash on Delivery (COD) orders since you haven’t paid yet.
    • For orders where you’ve already paid:
      • It signals Shopee to release payment to the seller.
      • Contact Shopee’s customer service.
      • Explain the situation to them.
      • They may assist you with a refund.

How to track orders in Shopee

If you want to keep an eye on your Shopee order, do these things in the Shopee app:

  • Open the Shopee app.
  • Go to the “Me” page.
  • Find your order. It might be in “To Pay,” “To Ship,” or “To Receive.”
  • Pick your order, and you’ll see where it is, when it’s supposed to get to you, and who’s bringing it.

If you can’t find where your Shopee order is in the app or want to try something else, you can use other websites like:

  1. Parcelssapp
  2. Ship24
  3. NinjaVan Tracking

Please note that when using these external websites to track your Shopee order, you’ll need to copy your tracking number and paste it into the respective site’s tracking tool.

Read more: Does Shopee Deliver on Sundays


Ordering stuff on Shopee is easy and fun when you know what to do. Follow the steps in this guide, and you can shop for your favorite things, get good deals, and pay. Have a great time shopping!


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