How To Load PLDT Home Wifi Using GCash

In this guide, we’ll walk you through the step-by-step process, ensuring a seamless experience to keep you connected. Say goodbye to hassles and hello to easy connectivity as we delve into ‘How to Load PLDT Home WiFi Using GCash’.

As a recent subscriber, the Prepaid Home WIFI service provides 10GB of complimentary internet data for your use, allowing you to enjoy Bing shows, engage in gaming, or browse social media. Once your free data allowance is exhausted, it’s essential to replenish your account funds. To avail of this offer, you can add credit to your PLDT home WiFi account through various channels, such as the New GlobeOne app or GCash. However, our primary focus is on the reloading process via GCash.

This article is designed to outline a simple and expeditious process for reloading your PLDT home Prepaid WiFi using the GCash mobile app.

Read also: How To Check GCash Cash In Limit

STEP BY STEP GUIDE: How To Load PLDT Home WiFi Using GCash

Step 1:

Launch the GCash app.

Input your MPIN to enter your Gcash account.

Step 2:

Select the “Bills” option.

As indicated in the screenshot below, select the “Bills” option from the Home Page.

Step 3:

Choose the “Telecoms” option.

Within the Bills category, various biller categories will be displayed. Click on “Telecoms.”

Step 4:

Select PLDT.

Upon selecting “Telecoms,” a list of billers will be displayed. You can locate PLDT by using the search bar or scrolling down to find it.

Step 5:

Input the required details.

Provide the necessary information to reload PLDT:

Amount: Input the payment amount and include a PHP 7.00 transaction fee, as GCash imposes a PHP 7.00 fee.
Find the 10-digit Account Number within the statement on the bill.
Email: Enter your email address for notification purposes.

Once you have provided all the necessary information, proceed by clicking the “NEXT” button.

Step 6: Review the entered details.

If there are inaccuracies in the sum or a typographical error has occurred, you can readily backtrack. Yet, if all particulars are accurate, proceed to select the “Confirm” option.

After clicking the “Confirm” button, an email notification will be dispatched to your email address, and the payment for PLDT Prepaid Home WiFi will be processed within 24 hours.

Read also: How To Send Money From Paymaya To GCash

Benefits of Using GCash for PLDT Home Wifi Reloads

Instant transactions

Experience the convenience of real-time reloads, ensuring uninterrupted connectivity for your household.

Promotional offers and discounts

GCash frequently offers exclusive promotions and discounts, enhancing the cost-effectiveness of your PLDT Home WiFi reloads.

Accessibility and convenience

Reload your PLDT Home WiFi from the comfort of your home, anytime and anywhere, with just a few taps on your mobile device.

Troubleshooting Common Issues

Insufficient GCash balance

Should your GCash balance be insufficient, kindly top up your wallet before attempting to reload your PLDT Home WiFi.

Incorrect PLDT account details

Double-check and ensure the accuracy of your PLDT account details to prevent transaction errors.

Network connectivity issues

For successful transactions, it is crucial to have a reliable internet connection. Resolve any connectivity issues before proceeding with the reload.

Security Measures

Protecting your GCash account

Protect your GCash account by using robust passwords and activating extra security features for added protection.

Ensuring the safety of your PLDT account

Regularly update your PLDT account credentials and avoid sharing sensitive information to prevent unauthorized access.

Tips for a Seamless Experience

Regularly updating the GCash app

Stay informed about the latest features and improvements by keeping your GCash app up-to-date.

Double-checking transaction details

Prevent errors by carefully reviewing transaction details before confirming any payment.

Keeping track of your reload history

Maintain a record of your PLDT Home Wifi reloads for reference and tracking purposes.

Customer Support Options

GCash customer service

For any GCash-related concerns, reach out to their customer service for prompt assistance.

PLDT customer support

Reach out to PLDT’s customer support for any inquiries or issues regarding your home WiFi service.

Read also: How To Verify GCash Using Student ID 2023


In conclusion, this step-by-step guide provides a comprehensive overview of how to load PLDT Home WiFi using GCash, ensuring a seamless and efficient process. By adhering to these straightforward guidelines, users can effortlessly navigate within the GCash application. Select the appropriate options and enter the necessary details for reloading their PLDT Prepaid Home WiFi.

The inclusion of the keyword “Load PLDT Home WiFi Using GCash” emphasizes the central focus of this guide, catering to users seeking a hassle-free method to recharge their PLDT prepaid services through the convenience of the GCash mobile app.

Easily maintain your connection with PLDT Home WiFi and experience the advantages of a simple reloading process facilitated by GCash.


What is the cost of the load for PLDT Prepaid WiFi?

There are different FamLoad options to choose from, such as FamLoad 15 with 1GB for 1 day, FamLoad 50 with 3GB for 3 days, FamLoad 199 with 24GB data valid for 7 days, FamLoad 599 with 80GB data for 15 days, FamLoad 999 with 130GB for 30 days, and FamLoad 1499 with 200GB for 30 days.

What is the transaction fee for loading PLDT via GCash?

GCash deducts approximately PHP 7.00 as transaction charges for PLDT, and it is advisable to include this amount in your bill.

Which service needs to be selected for paying PLDT via GCash?

Select “PLDT Landline” if you utilize PLDT’s landline service. You also have the option to choose PLDT DSL for both internet and landline services, a commonly used service in PLDT households.

What Happens If the Load Ends?

When the load reaches its limit, the internet connection will come to a complete stop. In this situation, you are presented with two options:

  1. Transform the regular load into a boost load.
  2. Purchase the Boost load from any PLDT store or loading station.
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